Humility and Leadership
“If we were humble, we would be perfect.”
It was a modern twist on an old adage, usually traced to Benjamin Franklin, that humility is the one virtue that's impossible to attain. Once you achieve it, you celebrate by saying, “I’m finally gained humility” – at which point you are no longer humble!
As these examples illustrate, humility is more likely to be a subject of jokes than a topic for serious consideration, especially in discussions of leadership. One notable exception is the attention to humility in Good to Great.
The Humble Leader
Examining the common denominators among CEOs who took companies from solid performers to enduring pace-setters, He cites the pivotal role of humility in their style of leadership. The widespread popularity of he has thus sparked countless follow-on discussions of humility in leadership.
Still, with all the interest that he has aroused, the topic of humility finds little place in management and leadership literature. To demonstrate this deficiency, simply perform a web search on a phrase like “leadership and humility.” The vast majority of the first 100 hits will come from one of two sources.
They will either be reviews of the book. Or they will be articles which apply what the bible taught about humility to the subject of leadership. Moreover, most of the applications in this second category center on religious and spiritual leadership, not leadership roles in business or institutional life.
From Dust to Dust
The word “humility” itself comes from the Latin word humus, which means “dirt” or “earth.” Behind the concept of humility is the realization that life inevitably ends with a return to the earth – “from dust to dust,” as the expression goes. Since this inglorious end awaits all of us, it hardly behooves us to be boastful or full of ourselves. Ultimately we all turn into dust.
True humility never lets us lose sight of our human mortality with all of its limitations. Humility keeps us attuned to our frailty, our inadequacy, and our vulnerability. It therefore keeps ego in balance. Humility is the “golden mean” (to borrow from Aristotle) between arrogance and conceit on one side and an anemic existence with no strength of ego on the other.
The root meaning of humility makes its way into phrases such as “an humble village” or someone’s “humble beginnings.” Here the word “humble” clearly conveys the sense of being unpretentious. Humility is primarily an unpretentious attitude toward life and our relationships with others. We are not puffed up with our own self-importance. We don’t act like the world revolves around us. We don’t react defensively when caught in a miscue.
We hear a call for being unpretentious when people say that they want leaders who are “truly authentic.” Stripped of all of its nuances, “being authentic” basically boils down to having no pretense. This very lack of pretense helps people feel more comfortable in being open, candid, and truthful with their leader. It also accelerates the pace at which they build trust in those who lead them.
The Payback for the Humble Leader
For the leader who wants to enjoy high trust, personal humility returns exceptional dividends.
1. Humility lets us dismiss concerns about being the center of attention, so that we can step aside and let others shine. People don’t tend to trust people who insist on taking all the credit or hogging the spotlight.
2. Humility leaves us open to what others can teach us, no matter what their station in life. As a result we learn and develop wisdom more quickly, because we let everyone be our mentor.
3. Humility lets us treat even difficult people with such respect that we help them feel worthwhile. People do not typically invest their trust in someone who makes them feel invisible or insignificant.
4. Humility preserves a spirit of gratitude. A spirit of gratitude does more than perhaps any other character trait to keep our outlook on life positive and healthy. Sensing this, people are unlikely to put great trust in a leader who is ungrateful, for (unconsciously, at least) they realize that ingratitude is a sign of other character flaws.
5. Humility allows us to confront our own failings and take valuable lessons from them. Nothing is more harmful to trust than a leader who lives in denial or who never learns from things done poorly.
6. Humility allows us to be more patient with those who are still learning and thus prone to mistakes. We see in them a reflection of our own need to learn and improve. Appropriate patience is critical in building trust, for impatience breeds anxiety and even fear among those we lead, the very antithesis of trust.
7. Humility makes us approachable and receptive to being held accountable. Leaders who hold others accountable must be open and willing to be held accountable themselves. Otherwise, a double standard is at work that is inimical to trust.
8. Humility keeps our curiosity alive. Aware of how much we don’t know, recognizing that we have our own pattern of blind spots, we are eager to explore and learn. After all, people don’t normally trust “know-it-alls.”
As you review this list of ways in which humility contributes to trust-building, you will notice that many of them relate to learning. Learning from others. Learning from mistakes. Learning from being held accountable. Learning by keeping curiosity high.
It’s this distinct relationship between humility and learning that makes humility so critical for leaders who would propel an organization to sustained peak performance. The faster we learn as leaders, the quicker we can take our organization to the top.
Trust-Centered Leadership
ReplyDeleteTrust-Centered Leadership is an approach to leading and developing organizations that puts trust-building at the forefront of the leadership agenda.
Those who practice Trust-Centered Leadership measure every decision, every action, and every initiative against the goal of maximizing trust in themselves as leaders and the depth of trust within the organization.
Trust-Centered Leadership does not replace other styles of leadership. Instead, it works alongside existing leadership styles to intensify your credibility, leverage, and impact as a leader.
Use the following links to learn more about Trust-Centered Leadership:
► Why is Trust-Centered Leadership important?
Trust is at a premium in today’s workforce. Jobs lost to mergers and acquisitions, corporate scandals, downsizing, and outsourcing have taken their toll on worker loyalty and trust. As a result, American business now runs a “trust deficit” that is as glaring as its trade deficit.
Lost trust is a serious issue. Trust is the glue that holds your organization together, the lubricant that allows it to run smoothly. When trust breaks down, the result is fear, anxiety, suspicion, and insecurity. Morale sags. Turfguarding and self-protection take over. People dig in their heels. They resist change, even when it is essential for survival. Communication becomes closed and self-serving. Productivity inevitably plummets and pulls profits down with it.
At the heart of most troubled organizations, Dr. Armour finds, are issues of trust that have gone unrecognized, unaddressed, or unresolved. As a keynote speaker he often makes the telling point that we now face a 'trust deficit' that is as glaring as our trade deficit.
Trust-Centered Leadership counters fear, anxiety, and low morale by creating a high-trust culture where people feel safe, hopeful, and energized. In this atmosphere of trust they are free to contribute fully, offering innovative solutions, acting with initiative, taking appropriate risks, and voicing viewpoints openly.
► What solution does Trust-Centered Leadership provide?
Trust-Centered Leadership counters fear and anxiety by creating a high-trust culture where people feel safe, hopeful, and energized. In this atmosphere of trust everyone is free to contribute fully, offering innovative solutions, acting with initiative, taking appropriate risks, and voicing personal viewpoints openly. Countless studies have confirmed that workers are more productive and that managers make more creative decisions in high-trust environments
► What will you gain from Trust-Centered Leadership?
A Culture of Trust
You will create a that fosters synergism and creativity within teams, between teams, and across functional lines.
You will develop Trust-Building Management practices from top to bottom in your organization.
Open and Responsive Communication
You will instill a Climate of Truth-Telling that provides timely, dependable feedback and keeps your organization grounded in reality.
You will harness the power of Straight-Forward Communication to thwart forces that subvert team harmony.
Adaptability and Speed
You will create Multi-Layered Trust that gives your organization the resilience to take change in stride.
You will be able to maintain a High-Performance pace by building trust in depth.
► What concrete results can your organization expect?
An improved bottom line created by timely responses to threats, opportunities, and changes in your industry
Greater cooperation with management requests for change or extraordinary effort
Less morale-killing speculation around the water cooler
Increased confidence and loyalty, which keeps your best people on board
A motivated workforce where every person feels uniquely valued and appreciated
Eager workers who know they will be treated fairly
Trust-Centered Leadership
ReplyDeleteTrust-Centered Leadership is an approach to leading and developing organizations that puts trust-building at the forefront of the leadership agenda.
Those who practice Trust-Centered Leadership measure every decision, every action, and every initiative against the goal of maximizing trust in themselves as leaders and the depth of trust within the organization.
Trust-Centered Leadership does not replace other styles of leadership. Instead, it works alongside existing leadership styles to intensify your credibility, leverage, and impact as a leader.
Use the following links to learn more about Trust-Centered Leadership:
► Why is Trust-Centered Leadership important?
Trust is at a premium in today’s workforce. Jobs lost to mergers and acquisitions, corporate scandals, downsizing, and outsourcing have taken their toll on worker loyalty and trust. As a result, American business now runs a “trust deficit” that is as glaring as its trade deficit.
Lost trust is a serious issue. Trust is the glue that holds your organization together, the lubricant that allows it to run smoothly. When trust breaks down, the result is fear, anxiety, suspicion, and insecurity. Morale sags. Turf-guarding and self-protection take over. People dig in their heels. They resist change, even when it is essential for survival. Communication becomes closed and self-serving. Productivity inevitably plummets and pulls profits down with it.
At the heart of most troubled organizations, research finds, are issues of trust that have gone unrecognized, unaddressed, or unresolved. As a keynote speaker he often makes the telling point that we now face a 'trust deficit' that is as glaring as our trade deficit.
Trust-Centered Leadership counters fear, anxiety, and low morale by creating a high-trust culture where people feel safe, hopeful, and energized. In this atmosphere of trust they are free to contribute fully, offering innovative solutions, acting with initiative, taking appropriate risks, and voicing viewpoints openly.
► What solution does Trust-Centered Leadership provide?
Trust-Centered Leadership counters fear and anxiety by creating a high-trust culture where people feel safe, hopeful, and energized. In this atmosphere of trust everyone is free to contribute fully, offering innovative solutions, acting with initiative, taking appropriate risks, and voicing personal viewpoints openly. Countless studies have confirmed that workers are more productive and that managers make more creative decisions in high-trust environments
► What will you gain from Trust-Centered Leadership?
A Culture of Trust
You will create a that fosters synergism and creativity within teams, between teams, and across functional lines.
You will develop Trust-Building Management practices from top to bottom in your organization.
Open and Responsive Communication
You will instill a Climate of Truth-Telling that provides timely, dependable feedback and keeps your organization grounded in reality.
You will harness the power of Straight-Forward Communication to thwart forces that subvert team harmony.
Adaptability and Speed
You will create Multi-Layered Trust that gives your organization the resilience to take change in stride.
You will be able to maintain a High-Performance pace by building trust in depth.
► What concrete results can your organization expect?
An improved bottom line created by timely responses to threats, opportunities, and changes in your industry
Greater cooperation with management requests for change or extraordinary effort
Less morale-killing speculation around the water cooler
Increased confidence and loyalty, which keeps your best people on board
A motivated workforce where every person feels uniquely valued and appreciated
Eager workers who know they will be treated fairly
Leaders have always turned to trusted mentors . . .
ReplyDelete. . . for counsel, advice, and independent viewpoints.
Indeed, mentoring and medicine are perhaps the oldest "people-helping" professions in the world.
Ancient history is replete with stories of great leaders who honed their ability in the company of great mentors. Perhaps the most famous mentoring duo ever was Alexander the Great and his mentor Aristotle.
This "people-helping" spirit lives on today in executive mentoring.
Executive mentors play diverse roles in the lives of leaders, top managers, professionals, and entrepreneurs.
Among other things a mentor provides:
•Safety: a confidant with whom you can share personal frustrations, fears, uncertainties, or even doubts without worrying about an adverse impact on your career or working relationships.
•A sounding board: an enagaged, supportive listener who poses insightful questions as you talk through tough leadership decisions, new ideas for your business, or life choices outside your executive or professional career.
•Perspective: a knowledgeable advisor who understands executive leadership and offers an outside point of view on your business and the dynamics within it.
•Counsel: an advisor who helps you sort through difficult issues related to ethics, employee relations, the direction of your career, or life outside your business.
•Coaching: a skilled communicator who shows you how to sharpen the tools most critical for your success.
•A Guide: a probing questioner who helps you keep your values aligned, your priorities in order, and your inner life in balance.
Frequently an executive mentor doubles as an executive coach or as a consultant. Indeed, some coaches and corporations use the terms "coaching" and "mentoring" interchangeably. At Strategic Leadership Development International, we maintain a distinction between the two, although in practice the distinction is often somewhat blurred. (See The difference between coaching and mentoring elsewhere on this web site.)
The right mentor puts success at your fingertips
What does success mean for you? For your team? What does it mean for you to feel fulfilled in what you accomplish?
However you answer these questions, an executive mentor like Dr. Mike Armour puts you on a fast-track to greater success and fulfillment.
A former college president, Navy captain, CEO of an international non-profit, Congressional candidate, and minister for large urban churches, Mike knows firsthand the challenges of demanding leadership positions. And he has helped hundreds of emerging and established leaders reach their most cherished goals and aspirations.
In addition, he has been a confidant and advisor to business owners, corporate leaders, and professional specialists for over 30 years. Outside of career and corporate goals, many people engage Mike to mentor them through decisions to make life more balanced,enriched, and rewarding.
After decades of service as both a leader and a personal mentor, Mike draws on a vast storehouse of accumulated wisdom and experience. Most importantly, he is a superb listener whose follow-on questions guide a conversation effortlessly into valued insights that might otherwise go unnoticed.
--------------------------------------------------------------------------------
For additional information on how our LeaderPerfect Solutions can serve your coaching or mentoring needs, visit these links:
•Frequently asked questions about mentoring